Privacy Policy

1Information We Collect

We collect information that you provide directly to us, including:

• •Account Information: Name, email address, password
• •Shipping Information: Addresses, phone numbers
• •Payment Information: Processed securely by Stripe (we do not store card details)
• •Submission Data: Card details, photos, declared values
• •Communication: Support inquiries, feedback, correspondence

2How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our grading services
• •Process your card submissions and payments
• •Ship cards to and from our facility
• •Communicate with you about your orders and account
• •Send service updates and marketing communications (with your consent)
• •Detect and prevent fraud or abuse
• •Comply with legal obligations

3Information Sharing

We do not sell your personal information. We may share your information with:

• •Service Providers: Stripe (payments), shipping carriers, email services
• •Legal Requirements: When required by law or to protect our rights
• •Business Transfers: In connection with a merger, acquisition, or sale of assets

4Data Storage and Security

We use industry-standard security measures to protect your information, including:

• •Encryption of data in transit (HTTPS/TLS)
• •Secure authentication systems (Clerk)
• •Regular security audits and updates
• •Restricted access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5Cookies and Tracking

We use cookies and similar technologies to:

• •Keep you logged in to your account
• •Remember your preferences and settings
• •Analyze site usage and improve our services
• •Provide personalized content

You can control cookies through your browser settings, but disabling them may affect functionality.

6Your Rights

You have the right to:

• •Access: Request a copy of your personal information
• •Correction: Update or correct inaccurate information
• •Deletion: Request deletion of your account and data
• •Opt-Out: Unsubscribe from marketing communications
• •Data Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at support@gsmgrading.com

7Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are retained for a minimum of 7 years for tax and accounting purposes.

8Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

9California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of sales. We do not sell personal information.

10International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to the United States and other countries where privacy laws may differ from your jurisdiction.

11Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

12Contact Us